SHOP INFO

ABOUT

❈ HELLO! ❈

My name is Chii, I am an artist based in the Philippines who specializes in making illustrations and various merchandise!

Thank you for your interest in my shop!
Please take note of the following information regarding shipping before making a purchase!

❈ STORE INFORMATION ❈

☆ COUNTRY BASED IN: Laguna, Philippines (PH)
☆ SHIPPING: Worldwide
☆ COURIERS: Registered Mail via PHLPOST (International), LBC (PH) & JRS (PH)
☆ PAYMENT METHODS: Paypal (International & PH), BDO/BPI Deposit (PH only), GCash/Paymaya (PH only)

STORE POLICIES

❈ RETURN/EXCHANGE POLICIES ❈

Returns or exchanges will be allowed only in the following situations:

  • Package arrived to you with incorrect/incomplete/damaged goods
  • Package returned to to me due to mistake in shipping label

Returned packages due to customer negligence (e.g. wrong address, did not tell me change of address, nobody home, failure to pick up at post office etc.) will not be re-shipped or refunded unless you pay for shipping again

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❈ REFUND POLICIES ❈

  • All sales are FINAL.
  • No returns/exchanges/refunds unless you receive damaged goods.
  • Please make sure to carefully read item descriptions and read the schedule/FAQs before placing/checking out your order

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In case of any order issues:

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❈ PURCHASING POLICIES ❈

  • If you have any concerns with your items, please don’t hesitate to contact me!
  • All purchases are for personal use only; please do not resell for profit
  • Once the item has been turned over to the courier, it is no longer under my jurisdiction unfortunately; I will try my best to assist you should you have any issue with your shipment but please redirect major issues to the courier itself!

SHIPPING SCHEDULE

Please keep note that most of my items are for PRE-ORDER! It could take weeks to months for production to occur due to my suppliers being overseas!

❈ SHIPPING SCHEDULE OF JANUARY BATCH ❈

☆ PRE-ORDER PERIOD: January 27 – February 27th, 2019 (my birthday ❤)
☆ PRODUCTION PERIOD: Starts mid-February to mid-march
☆ PACKING & SHIP-OUT: Within April-May

❈ SHIPPING SCHEDULE OF SEPTEMBER-DECEMBER BATCH ❈

☆ PRE-ORDER PERIOD: September 8 – 15th, 2019
☆ PRODUCTION PERIOD: Starts mid-September to October
☆ PACKING & SHIP-OUT: January

❈ TRANSIT TIME ❈

Philippines (Manila): 1-3 business days after shipment
Philippines (Provincial): 2-5 business days after shipment
Overseas: 2 – 9 weeks

❈ Order Tracking ❈

You may track the production status of your order using the shop’s Order Tracker or following #CreachivityShopUpdates on Twitter

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