GOGO XPRESS (PHILIPPINES)
tentatively unavailable due to GGX upgrading their systems
J&T EXPRESS (PHILIPPINES)
DHL POSTAL (INTERNATIONAL)
Frequently Asked Questions
Once you receive your tracking number, you may track its status at the following websites:
Use the tracking links above.
Did not receive a tracking number? Send an email at email@example.com with the subject line "Order# - Tracking Request"
Possible reasons why your order was placed on hold:
- Payment has not yet been received/settled
- Proof of payment has not been sent (PH Customers)
- There is an error surrounding the order (products, stock, shipping information, etc.)
If you have concerns regarding the status of your order, you may send an email at firstname.lastname@example.org
Possible reasons on why your package was marked Return To Sender (RTS):
- Receiver/Customer was not available to receive the item at home
- Receiver/Customer was not able to claim their package from their country's post office in time
- Address the Customer provided the shop was incomplete / wrong / changed
In these cases, please reach out to me via the Contact Form or directly through my email at support @ creachivityshop . com
You may also view my Store Policies regarding Returns & Refunds.
You may place another order or send me an email at the contact page or at email@example.com so I can include new orders / combine new orders together