SHIPMENT TRACKERS
GOGO XPRESS (PHILIPPINES)
tentatively unavailable due to GGX upgrading their systems
Frequently Asked Questions
Once you receive your tracking number, you may track its status at the following websites:
Use the tracking links above.
Did not receive a tracking number? Send an email at support@creachivityshop.com with the subject line "Order# - Tracking Request"
Possible reasons why your order was placed on hold:
- Payment has not yet been received/settled
- Proof of payment has not been sent (PH Customers)
- There is an error surrounding the order (products, stock, shipping information, etc.)
If you have concerns regarding the status of your order, you may send an email at support@creachivityshop.com
Possible reasons on why your package was marked Return To Sender (RTS):
- Receiver/Customer was not available to receive the item at home
- Receiver/Customer was not able to claim their package from their country's post office in time
- Address the Customer provided the shop was incomplete / wrong / changed
In these cases, please reach out to me via the Contact Form or directly through my email at support @ creachivityshop . com
You may also view my Store Policies regarding Returns & Refunds.
You may place another order or send me an email at the contact page or at support@creachivityshop.com so I can include new orders / combine new orders together