This page is currently under maintenance. If you have any questions regarding your order, please reach out to me at support@creachivityshop.com. Thank you very much!

Track an Order

Enter your order number to track

Frequently Asked Questions

Kindly wait for 24-72 hours for your order to reflect in the shop's tracking system.

You may also follow the #CreachivityShopUpdates hashtag on twitter for real-time updates regarding production and shipment!

You may email me at support@creachivityshop.com any time if you encounter any errors/would like to inquire for status updates.

Once you receive your tracking number, you may track its status at the following websites:

INTERNATIONAL (PHLPOST): https://tracking.phlpost.gov.ph/
PHILIPPINES (JRS): https://www.jrs-express.com/tracking/

Did not receive a tracking number? Send an email at support@creachivityshop.com with the subject line "Order# - Tracking Request"

Possible reasons why your order is placed on hold:

  • Payment has not yet been received
  • Order has not yet reflected in the queue
  • Error in item production
  • Order status has not yet been updated

If you have concerns regarding the status of your order, you may send an email at support@creachivityshop.com

If your package has not been shipped yet, please inform me any changes in shipping information as soon as possible. Send me an email via the contact page or at support@creachivityshop.com
If your package has already been shipped out, unfortunately we'll have to wait for it to be returned to me first and you will have to pay for re-shipment fee.

Order cancellation is NOT allowed even for the purpose of adding items/re-ordering.

If you wish to add more items to your order, you may place another order or send me an email at the contact page or at support@creachivityshop.com so that I may add more items to your current order