Order Tracking

Once you receive your tracking number, you may track its status at the following websites:

Use the tracking links above.

Did not receive a tracking number? Send an email at support@creachivityshop.com with the subject line "Order# - Tracking Request"

Possible reasons why your order was placed on hold:

• Payment has not yet been received/settled
• Proof of payment has not been sent (PH Customers)
• There is an error surrounding the order (products, stock, shipping information, etc.)

If you have concerns regarding the status of your order, you may send an email at support@creachivityshop.com

Possible reasons on why your package was marked Return To Sender (RTS):

• Receiver/Customer was not available to receive the item at home
• Receiver/Customer was not able to claim their package from their country's post office in time
• Address the Customer provided the shop was incomplete / wrong / changed

In these cases, please reach out to me via the Contact Form or directly through my email at support @ creachivityshop . com

You may also view my Store Policies regarding Returns & Refunds.

You may place another order or send me an email at the contact page or at support@creachivityshop.com so I can include new orders / combine new orders together